Best Customer support & chat apps for Shopify

9 hand-picked tools, with pricing checked Oct 2026 where available.

Gorgias

Helpdesk built for e-commerce, with order data inside tickets.

Customer support & chatGrowing ($10k+/mo)

Tidio

Live chat and AI chatbot for small stores.

Customer support & chatNew store

Zendesk

Customer service platform with AI agents.

Customer support & chatGrowing ($10k+/mo)

Re:amaze

Helpdesk and live chat built for e-commerce.

Customer support & chatGrowing ($10k+/mo)

Richpanel

AI customer service platform for e-commerce.

Customer support & chatGrowing ($10k+/mo)

Gladly

Customer service platform for top consumer brands.

Customer support & chatScaling ($100k+/mo)

eDesk

E-commerce customer support helpdesk with AI.

Customer support & chatGrowing ($10k+/mo)

Shopify Inbox

Shopify's free chat app for talking to shoppers.

Customer support & chatNew store

Intercom

Helpdesk with the Fin AI agent.

Customer support & chatGrowing ($10k+/mo)

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